Araştırma Makalesi
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Güvenlik Güçlerinde Sosyal Medya Kullanımı: Bingöl Emniyet Müdürlüğü Örneği

Yıl 2014, Cilt: 5 Sayı: 17, 7 - 26, 01.09.2014
https://doi.org/10.5824/1309-1581.2014.4.001.x

Öz

Bu çalışma Bingöl Emniyet Müdürlüğü’nün sosyal medya kullanımına karşı davranışı, sosyal medyanın polisin itibarına etkisi, polis-halk ilişkileri, ve sosyal medyanın nasıl daha etkili olabileceği konularını araştırmaktadır. Bu amaç doğrultusunda, çalışmada Bingöl Emniyet Müdürlüğü’nün değişik birimlerinde sosyal medya araçlarını kullanan 18 personel ile odak grup mülakatı yapılmıştır. Çalışma sonuçlara göre; polis birimlerinde sosyal medya kullanımının yeni bir olgu olduğu ancak sosyal medyanın kullanımının polisin güvenilirliğine olumlu anlamda katkı sağladığı, polis-halk ilişkilerini olumlu etkilediği ve arttırdığı, bunun yanında polis birimlerinde sosyal medya kullanımının polis teşkilatlarının içlerindeki iletişimi de artırdığı bulguları elde edilmiştir. Ancak diğer taraftan istenmeyen sonuçların ortaya çıkmasının engellenebilmesi içinde iyi bir şekilde kontrol edilmesi gerekmektedir. Bütün bunlara ek olarak da polis teşkilatlarının sosyal medyadan maksimum faydayı elde edebilmeleri için mülakatta ortay çıkan tavsiyelere yer verilmiştir.

Kaynakça

  • Altunbas, F. (2013). Social media ınpolicing: A study of dallas-fort worth area city police departments. Unpublished doctoral dissertation, University of North Texas, Denton.
  • Chi,M. (2011). Security Policy and Social Media Use. Reducing the Risk of Social MediatoYourOrganizations. Retrieved January 18, 2013 from www.sans.org/reading_room/whitepapers/policyissues/reducing-risks-social-mediaorganizations_33749.
  • Crump, J. (2011). What Are the Police Doing on Twitter? Social Media, the Police and the Public. Policy& Internet, 3,4 1–27
  • Goss J.D. & Leinbach T.R. (1996). Focus groups as alternative research practice. Area 28 (2): 115-23.
  • Krueger, R. A. (1988). Focus groups: A practical guide for applied research. Newbury Park, CA: Sage Publications.
  • Meijer, A., &Thaens, M. (2013). Socialmedia strategies: Understanding the differences between North American poliçe departments. Government Information Quarterly, 30(4), 343-350.
  • Mergel, I. (2010). Government 2.0 revisited: Socialmediastrategies in the Publicsector. PA Times, 33(7 & 10).
  • Lee, G. P. (2011). LondonPoliceStruggleto Master Social Media in Controlling Riots. Retrieved January 7, 2013 from http://blogs.wsj.com/law/2011/08/10/london-police-struggleto-master-social-media-in-clamping-down-on-riots/.
  • Lieberman, J. D., Koetzle, D., &Sakiyama, M. (2013). “PoliceDepartments’ Use of Facebook Patternsand Policy Issues”, PoliceQuarterly, 16(4), 438-462.
  • Mayfield, T. D. (2011). A Commander’s Strategy for Social Media. JFQ / issue 60, 1st quarter 89-83.
  • Merton, R. K. & P. L. Kendall (1946). The Focused Interview. American Journal of Sociology 51: 541-557.
  • Morgan, D. L. (1997). Focus Groups as Qualitative Research. Newbury Park, CA, Sage Publications.
  • Morgan D.L. & Kreuger R.A. (1993). When to use focus groups and why’ in Morgan D.L. (Ed.) Successful Focus Groups. London: Sage.
  • NationalPolicingImprovementAgency. (2011). available at: http://www.npia.police.uk (accessed 5, 2013)
  • Powell R.A., Single H.M., Lloyd K.R. (1996), “Focus groups in mental health research: enhancing the validity of user and provider questionnaires”, International Journal of Social Psychology 42 (3): 193-206.

Social Media Use In Law Enforcements: A Study Of Bingol Police Department

Yıl 2014, Cilt: 5 Sayı: 17, 7 - 26, 01.09.2014
https://doi.org/10.5824/1309-1581.2014.4.001.x

Öz

This study aims to explore Bingol Police's attitudes towards use of social media, social media's impact on the reputation of the police, police-public relations, and how social media can be used more effectively. For this purpose this study employed focus group interview with 18 personnel of the Bingol City’s Police Department who are use social media tools. According to results; use of social media in the police department is so new phenomena but use of social media positively contributes to the police credibility, use of social media increases the police-public relationship, besides use of social media in police department increases the communication within the police department; however, it should be controlled to prevent unintended results. Addition to these findings, results indicates advises to get most benefits from social media.

Kaynakça

  • Altunbas, F. (2013). Social media ınpolicing: A study of dallas-fort worth area city police departments. Unpublished doctoral dissertation, University of North Texas, Denton.
  • Chi,M. (2011). Security Policy and Social Media Use. Reducing the Risk of Social MediatoYourOrganizations. Retrieved January 18, 2013 from www.sans.org/reading_room/whitepapers/policyissues/reducing-risks-social-mediaorganizations_33749.
  • Crump, J. (2011). What Are the Police Doing on Twitter? Social Media, the Police and the Public. Policy& Internet, 3,4 1–27
  • Goss J.D. & Leinbach T.R. (1996). Focus groups as alternative research practice. Area 28 (2): 115-23.
  • Krueger, R. A. (1988). Focus groups: A practical guide for applied research. Newbury Park, CA: Sage Publications.
  • Meijer, A., &Thaens, M. (2013). Socialmedia strategies: Understanding the differences between North American poliçe departments. Government Information Quarterly, 30(4), 343-350.
  • Mergel, I. (2010). Government 2.0 revisited: Socialmediastrategies in the Publicsector. PA Times, 33(7 & 10).
  • Lee, G. P. (2011). LondonPoliceStruggleto Master Social Media in Controlling Riots. Retrieved January 7, 2013 from http://blogs.wsj.com/law/2011/08/10/london-police-struggleto-master-social-media-in-clamping-down-on-riots/.
  • Lieberman, J. D., Koetzle, D., &Sakiyama, M. (2013). “PoliceDepartments’ Use of Facebook Patternsand Policy Issues”, PoliceQuarterly, 16(4), 438-462.
  • Mayfield, T. D. (2011). A Commander’s Strategy for Social Media. JFQ / issue 60, 1st quarter 89-83.
  • Merton, R. K. & P. L. Kendall (1946). The Focused Interview. American Journal of Sociology 51: 541-557.
  • Morgan, D. L. (1997). Focus Groups as Qualitative Research. Newbury Park, CA, Sage Publications.
  • Morgan D.L. & Kreuger R.A. (1993). When to use focus groups and why’ in Morgan D.L. (Ed.) Successful Focus Groups. London: Sage.
  • NationalPolicingImprovementAgency. (2011). available at: http://www.npia.police.uk (accessed 5, 2013)
  • Powell R.A., Single H.M., Lloyd K.R. (1996), “Focus groups in mental health research: enhancing the validity of user and provider questionnaires”, International Journal of Social Psychology 42 (3): 193-206.
Toplam 15 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Research Article
Yazarlar

Murat Erkan Eren Bu kişi benim

Fuat Altunbaş Bu kişi benim

Mutlu Köseli Bu kişi benim

Yayımlanma Tarihi 1 Eylül 2014
Gönderilme Tarihi 1 Eylül 2014
Yayımlandığı Sayı Yıl 2014 Cilt: 5 Sayı: 17

Kaynak Göster

APA Eren, M. E., Altunbaş, F., & Köseli, M. (2014). Güvenlik Güçlerinde Sosyal Medya Kullanımı: Bingöl Emniyet Müdürlüğü Örneği. AJIT-E: Academic Journal of Information Technology, 5(17), 7-26. https://doi.org/10.5824/1309-1581.2014.4.001.x